Palm Pre is Amazing!

For the first time in 10 years I stayed in a line to get a new gadget. It took me 4 hours staying in the line on Sat morning 6/6/09 to get couple of these phones but I feel it worth it. I'm very happy with the phone. the touch feature works without any error. It works every time. Everything makes sense and it's in the right place. It's so easy to sync your contact list with google contact list. I love the fact that i have a keyboard to use when I'm typing text massages and long emails. I consider myself an advance user so I had to combine my outlook, a few GMail accounts, etc. All this caused me some headaches. 

Issues I have had so far:

1- Since i imported my contacts from GMail and I also saved them on Palm profile, I had duplicate of every contact. It was annoying to see the same phone numbers a few times. I decided to start all over and this time not to use palm and have all my contacts on GMail. To delete my Palm profile, I thought the best is to get on palm profile and erase my phone! Well Erase phone wasn't exactly what I thought it is. I think it actually deletes everything including operating system from your phone. It seems like its for when you lose your phone and you don't want your information in wrong hands. I called Sprint and they told me that I have bricked the phone. This feature bricks the phone remotely. I was told I have to go to the same store I bought the phone and return it for a new one. When I woke up in the morning, I tried to turn on the phone and it worked. It seemed like it downloaded it's operating system from a server? I'm not sure what happened but waiting some hours unlocked the phone. 

2-I am using my company laptop to sync my Centro. When I tried using Data Transfer Assistant, It would tell me I have no information to transfer. Apparently, Data Transfer Assistant wasn't seeing my outlook 2003 and It was only seeing my Palm Desktop which it was empty. I called Sprint and they didn't know what the issue is. I removed Palm Desktop but that didn't help any. Data Transfer Assistant wasn't seeing my outlook 2003. I think maybe my outlook is somehow modified by my company and it's not exactly Outlook 2003?! :-)

I even checked my Internet option to make sure outlook is chosen as my primary email program. I reinstalled my Palm Desktop and I chose Palm Desktop as the software I want to use to maintain and sync my data with my Centro. I uploaded and synced my Centro with Palm Desktop and ran Data Transfer Assistant. This time it worked without any issue and all my records were transferred in the mater of a few seconds!!! Then on your phone it will ask you where do you want to transfer the data? I chose GMail because I want my contacts to be kept and maintain on GMail. I didn't use the Palm profile this time. If you choose Palm Profile, and you are still syncing your contacts with google as well, you will see two entries for every repeated phone number. For example if you go to John Smith on your contacts, it will show 512-349-1000 with a "g" logo for GMail and also with Palm logo as well.  So everything is repeated.